How to Describe Customer Service on a Resume
When trying to get a customer service position, it’s crucial to emphasize your relevant knowledge and experience on your resume. A well-written resume will make the difference in getting the job you want. We at Newcastle Resume, we specialize in offering resume writing services to make you stand out from your competition. In this article, we’ll discuss tips on how to present the customer service aspect of your resume.
- Utilize action verbs: When describing your customer service experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been engaged in your customer service activities and have seen results.
- Include specific job duties and responsibilities. Be clear when describing your customer service experience. Instead of saying "worked in customer service,"" you should say "managed a team of customers service representatives and took care of customer complaints."
- Give metrics: Include pertinent indicators such as satisfaction levels to show the impact of your work. For example, "increased customer satisfaction by 15% with effective strategies for solving problems."
- Tailor your resume: Tailor your resume to match the customer service position that you’re applying for. Highlight the experience and skills which are most relevant for the job.
- Check your resume for errors and seek help from a professional You should proofread your resume prior to submitting it to ensure that there are no errors. If you need help take advice from a professional at Newcastle Resume.
Following these steps and guidelines, you can write an effective customer service resume that effectively highlights your experience and abilities. Make sure you adapt your resume to the specific job that you’re applying for and be sure to proofread your resume prior to submitting it. Newcastle Resume can also assist in creating a professional resume that highlights your strengths and experiences.
