How do you describe customer service on a resume
When you are applying for a customer service job, it’s important to highlight your relevant expertise and experiences on your resume. A well-written and professional resume can make a big difference in getting the job you’re looking for. At Newcastle Resume, we specialize in resume writing to assist you in standing out the competition. In this article, we will provide tips on how to talk about the customer service aspect of your resume.
- Utilize action verbs: When explaining your customer service experience make use of action verbs like "assisted," "resolved," or "responded." These verbs show that you are actively involved in customer service work and are able to show results.
- Include specific job duties and responsibilities: Be precise when describing your customer service experience. Instead of saying "worked in customer service," you should say "managed an entire team of customer service representatives and took care of customer complaints."
- Give metrics: Include pertinent indicators such as satisfaction rates , to prove your impact. For example, "increased customer satisfaction by 15% by using effective methods for problem solving."
- Create a custom resume by tailoring your resume to fit the customer service position that you’re applying for. Highlight your skills and experiences which are relevant to the position.
- Check your resume for errors and seek help from a professional: Proofread your resume before you submit it to ensure it’s error-free. If you require help, consider seeking professional help by contacting Newcastle Resume.
With these suggestions by following these guidelines, you can build a customer service resume that effectively highlights your relevant experiences and abilities. Remember to modify your resume to fit the job you’re applying to and make sure you proofread it prior to submitting it. Newcastle Resume can also assist you in writing a powerful resume that showcases your skills as well as your experience.
