How to present Customer Service on a resume
When applying for a customer service job, it is essential to list your relevant experience and skills in your resume. A well-written resume will make an enormous difference in getting the job you’re looking for. Here at Newcastle Resume, we specialize in offering professional resume writing services to help you stand out from your competitors. In this article, we’ll provide tips on how to present the quality of service you provide on your resume.
- Use action verbs. When explaining your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you’ve been actively engaged in your customer service activities and have seen results.
- You should include specific job responsibilities and responsibilities. Be precise in describing your customer service experience. Instead of declaring that you "worked in customer service," write "managed the customer service reps and handled customer complaints."
- Provide metrics: Include relevant indicators such as satisfaction rates to demonstrate the effect of your efforts. For example, "increased customer satisfaction by 15% through efficient solutions to problems."
- Make your resume more tailored: Customize your resume according to the customer service position that you’re applying for. Highlight the experience and skills that are most relevant to the job.
- Check your resume for errors and seek help from a professional Check your resume for errors before uploading it to ensure it is error-free. If you need assistance you can seek help from a professional at Newcastle Resume.
By following these tips and guidelines, you can write an effective customer service resume that effectively highlights your relevant experience and abilities. Make sure to adapt your resume to the specific job that you’re applying for and to proofread it before submitting it. Newcastle Resume can also assist in creating a professional resume that showcases your talents and expertise.
