How to present Customer Service on a resume
When you are applying for a customer service job, it is essential to include your experience and skills in your resume. A well-written resume will make huge difference when you apply for the job you’ve been hoping for. We at Newcastle Resume, we specialize in offering resume writing services to aid you in standing out from the rest of the applicants. In this article, we’ll provide tips on how to convey the level of customer service in your resume.
- Utilize action verbs: When discussing your customer service experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you have actively been involved in customer service work and achieved outcomes.
- Include specific job duties and responsibilities. Be specific when you describe your customer service experience. Instead of using the phrase "worked in customer service," mention that you "managed the customer service reps and dealt with customer complaints."
- Give metrics: Include pertinent measures such as satisfaction rates to demonstrate your impact. For example, "increased customer satisfaction by 15% using efficient methods for problem solving."
- Tailor your resume: Tailor your resume to match the customer service position you’re applying for. Include the relevant skills and experience that you have that will be most useful for the position.
- Check your resume for errors and seek help from a professional Before you submit your resume, proofread it. sending it out to ensure it’s not erroneous. If you require help look into professional help at Newcastle Resume.
With these suggestions and guidelines, you can write a resume for customer service that effectively highlights your experience and skills. Remember to tailor your resume to the specific position you’re applying to and be sure to proofread your resume prior to submitting it. Newcastle Resume can also assist in creating a professional resume that highlights your abilities and work experience.
