How to present Customer Service on a Resume
When trying to get a customer service job, it’s essential to include your qualifications and experience in your resume. A well-written resume can make a significant difference in obtaining the job you want. In Newcastle Resume, we specialize in offering resume writing services to help you stand out from the crowd. In this article, we will explain how to convey the customer service aspect of your resume.
- Use action verbs. When explaining your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs show that you are actively involved in your work with customers and are able to show results.
- Make sure to include specific job duties and responsibilities. Be clear when describing your service experience. Instead of telling the reader that you "worked in customer service," you should say "managed the customer service representatives and took care of complaints from customers."
- Provide metrics: Include relevant indicators such as satisfaction levels to show the impact of your work. For example, "increased customer satisfaction by 15% by using effective problem-solving techniques."
- Make your resume more tailored: Customize your resume to the specific job you’re applying for. Highlight the abilities and experience which are relevant to the job.
- Ask for professional help and proofread You should proofread your resume prior to you submit it to ensure the resume is error-free. If you require help, consider seeking professional help by contacting Newcastle Resume.
Following these steps that you will be able to craft your resume for customer service that effectively highlights your relevant experiences as well as your skills. Make sure you tailor your resume to the specific job you’re applying for and to proofread it before submitting it. Newcastle Resume can also assist you in creating a successful resume that displays your capabilities and work experience.
