How do you describe customer service on a resume
When trying to get a customer service position, you must be sure to highlight your relevant experience and skills on your resume. A well-written resume will make an enormous difference in getting the job you’re looking for. Here at Newcastle Resume, we specialize in resume writing to aid you in standing out from your competition. In this article, we’ll provide tips on how to convey customer service in a resume.
- Use action verbs. When you are describing your customer experience include action verbs such as "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in customer service and have seen results.
- Be specific about your job duties and responsibilities: Be specific in your description of your customer service experience. Instead of using the phrase "worked in customer service," use the phrase "managed a team of customers service representatives and took care of complaints from customers."
- Give metrics: Include pertinent metrics such as customer satisfaction levels to show your impact. For example, "increased customer satisfaction by 15% through effective strategies for solving problems."
- Customize your resume: tailor your resume according to the job you’re applying for. Highlight the skills and experience that you have that will be most useful for the position.
- Ask for professional help and proofread: Proofread your resume before you submit it to ensure there are no errors. If you require assistance look into professional help with Newcastle Resume.
If you follow these advices by following these guidelines, you can build a resume for customer service that effectively showcases your relevant experience and expertise. Remember to modify your resume to fit the specific job you’re applying for , and ensure that you have it proofread before you submit it. Newcastle Resume can also assist with the creation of a strong resume that highlights your abilities as well as your experience.
