How do you describe Customer Service on a Resume
When trying to get a customer service position, you must be sure to include your expertise and experiences in your resume. A well-written resume can make huge difference when you apply for the job you’ve always wanted. At Newcastle Resume, we specialize in offering professional resume writing services to ensure that you stand out the rest of the applicants. In this article, we will discuss tips on how to present the level of customer service in your resume.
- Use action verbs: When explaining your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs prove that you are actively involved in your work with customers and have seen results.
- Incorporate specific job duties and responsibilities: Be specific in your description of your customer service experience. Instead of using the phrase "worked in customer service,"" you should say "managed the customer service representatives and handled customer complaints."
- Offer metrics: Include relevant metrics , such as customer satisfaction levels to show your impact. For example, "increased customer satisfaction by 15% through effective problem-solving techniques."
- Create a custom resume by tailoring your resume according to the customer service job you’re applying for. Highlight the abilities and experience that you have that will be most useful for the job.
- Proofread and seek professional help Make sure you proofread your resume prior to you submit it to ensure there are no errors. If you require help seek professional assistance with Newcastle Resume.
With these suggestions, you can create your resume for customer service that effectively highlights your relevant experiences and expertise. Make sure you tailor your resume to the specific job you’re applying to and to proofread it before submitting it. Newcastle Resume can also assist you in writing a powerful resume that displays your capabilities and expertise.
