How to present Customer Service on a resume
When applying for a customer service job, it is essential to showcase your relevant experiences and abilities in your resume. A well-written resume will make huge difference when you apply for the job that you desire. We at Newcastle Resume, we specialize in resume writing to aid you in standing out from the rest of the applicants. In this article, we will discuss tips on how to write about customer service in a resume.
- Use action verbsin discussing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in customer service work and are able to show results.
- Include specific job duties and responsibilities: Be precise in describing your customer service experience. Instead of using the phrase "worked in customer service,"" you should say "managed an entire team of customer service reps and dealt with complaints from customers."
- Use metrics: Provide relevant metrics , such as customer satisfaction rates to demonstrate your contribution. For instance, "increased customer satisfaction by 15% with effective method of problem-solving."
- Make your resume more tailored: Customize your resume for the customer service position that you’re applying for. Include the relevant skills and experience that are most relevant to the job.
- Make sure you proofread your resume and get professional assistance Make sure you proofread your resume prior to making it available to ensure it’s error-free. If you require help look into professional help at Newcastle Resume.
If you follow these advices and guidelines, you can write a customer service resume that effectively highlights your relevant experience and capabilities. Make sure you tailor your resume to the job you’re applying to and make sure you proofread it prior to submitting it. Newcastle Resume can also assist you in creating an effective resume that showcases your skills and expertise.
