How do you describe Customer Service on a Resume

Posted by Newcastle Resume on 29 Sep 2025

When you are applying for a customer service position, it’s crucial to emphasize your relevant knowledge and experience in your resume. A well-written resume can make a big difference in getting the job you’ve been hoping for. Here at Newcastle Resume, we specialize in offering resume writing services to assist you in standing out your competition. In this post, we’ll explain how to talk about the customer service aspect of your resume.

  1. Utilize action verbs: When you are describing your customer experience using action verbs, like "assisted," "resolved," or "responded." These verbs indicate that you are actively involved in customer service and achieved the desired results.
  2. Make sure to include specific job duties and responsibilities. Be clear in your description of your customer service experience. Instead of declaring that you "worked in customer service," use the phrase "managed a team of customer service representatives and took care of customer complaints."
  3. Incorporate relevant metrics like customer satisfaction rates to demonstrate your contribution. For instance, "increased customer satisfaction by 15% with effective strategies for solving problems."
  4. Create a custom resume by tailoring your resume to match the job you’re applying for. Highlight the skills and experience that you have that will be most useful for the position.
  5. Ask for professional help and proofread Before you submit your resume, proofread it. sending it out to ensure it is error-free. If you need assistance seek professional assistance through Newcastle Resume.

By following these tips that you will be able to craft your own customer service resume which effectively highlights your experience and abilities. Make sure to modify your resume to fit the specific job that you’re applying for and make sure you proofread it prior to submitting it. Newcastle Resume can also assist you in writing a powerful resume that highlights your abilities and experience.

Highly recommend these guys! Very professional and knowledgeable.
Jeremy Markus
Thank you for the lovely review Sharada, it really means a lot to our team at Newcastle Resume. Wishing you absolutely every success with your new documents and a big thank you again.
Sharada Ragothaman
Will definitely tell my friends and family about you guys, you did a great job!
Dan S
Positive: Professionalism, Quality, Responsiveness, Value Thank you to a great Team who have been a terrific help and so efficient. Sonia
Sonia Phillips
I felt like I wasn't getting anywhere with my job hunting so I thought I would give the professionals a go. I was so pleased with the thoroughness from Newcastle Resume. They make you do a little bit of work for them so they can get a really good feel of who you are about, they then take your talents and showcase them in a truly polished professional series of documents. Thanks for getting me out of the jobhunt blues!
Colin Strike
Thanks you so much, very professional & knowledgable about what I actually needed for my resume. Highly recommend
Ja C
Excellent friendly service and outstanding results. Thanks Newcastle Resume.
Ian Robinson
I would highly recommend Newcastle Resume. Tanja, my writer, was very knowledgeable and understands resumes from a recruiters perspective. Tanja did a complimentary review for me initially and then gave me a great resume and cover letter to follow. Great service, thanks guys!
Kevin Michael
Fantastic I highly recommend this company they compiled an amazing resume and cover letter in PDF format and word, don't worry if you find computers frustrating as I do they will book an interview with you over the phone. The consultant took about a hour (less if you have everything organised which I did not). Also they will sort out your LinkedIn profile if you have one. Again amazing. Thanks again for your help. Rob
Rob Warner
Thank you to Jamie at Newcastle Resume for the professional resume and selection criteria response. He was so professional and needless to say, i got the job.
Mandy Underwood
How to present Customer Service on a resume

Resume

We provide professional resume writing services.

How to present Customer Service on a resume

Cover Letter

We provide professional cover letter writing services.

How to present Customer Service on a resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to present Customer Service on a resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide expert resume writing services and our highly experienced resume writers will ensure your new resume stands out from the rest.

We’re a team of highly qualified and seasoned Recruiters, consultants and HR Professionals that are dedicated to providing you with an exceptional, well-written resume or cover letter.

We pride ourselves on our extensive understanding of top-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a vast range of industries and professions means that we can create a high-quality, powerful resume that meets your personal needs.

Our goal is to deliver you with a striking and impressive resume that is perfectly optimised for success in Newcastle‘s competitive job market.

We provide a 100% satisfaction guarantee on all of our services, so you can be confident that you will be fully satisfied with your brand new resume or cover letter.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 257 381