How to present Customer Service on a Resume
When applying for a customer service job, it’s important to list your relevant knowledge and experience in your resume. A well-written resume can make a an enormous difference in getting the job you’re looking for. In Newcastle Resume, we specialize in offering resume writing services to make you stand out from your competitors. In this article, we’ll explain how to convey the quality of service you provide on your resume.
- Utilize action verbs when you are describing your customer experience include action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you’ve been actively involved in the work of customer service and have seen results.
- Incorporate specific job duties and responsibilities. Be precise when describing your service experience. Instead of saying "worked in customer service," you should say "managed the customer service reps and dealt with complaints from customers."
- Give metrics: Include pertinent metrics , such as customer satisfaction rates , to prove the impact of your work. For instance, "increased customer satisfaction by 15% through effective methods for problem solving."
- Tailor your resume: Tailor your resume to the specific customer service position you’re applying for. Highlight the skills and experience which are most relevant for the position.
- Ask for professional help and proofread You should proofread your resume prior to making it available to ensure there are no errors. If you require assistance seek professional assistance through Newcastle Resume.
With these suggestions and guidelines, you can write a resume for customer service that effectively highlights your relevant experience and skills. Make sure you make your resume specific to the job you’re applying for and ensure that you have it proofread before you submit it. Newcastle Resume can also assist you in writing a powerful resume that displays your capabilities and expertise.
